Hotel Review posted by MRS. GREIG, Angela, New Zealand in December 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
 Eco Adventure
Would I stay at this location
again: Most likely
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1. Polite reception, however, on THREE different days we received THREE DIFFERENT pieces of advice on the SAME SUBJECT!!
First day - asked about late checkout and availability of luggage storage (we were to check in at the Formule 1 at Hendra for an early morning departure from Brisbane airport back to NZ). We were told we could exit at 2 p.m. and use the lockers for our luggage.
We found that the lockers weren't big enough for our luggage.
Second day - asked about late checkout and luggage - and were told we could checkout at 12.30 and leave the luggage at the back of reception, but there would be a charge $10.00 per hour for checkout after 12.30. It was supposedly recorded on computer. DONE said the receptionist.
Third day - day of departure - were told late checkout was 12 midday, luggage could be stored behind reception, but there would be a charge of $20 per hour for every hour after noon, and another night's charge if after 5 p.m.
We checked out at 12 noon, and left our luggage - while we finished looking around Brisbane before getting a taxi to Hendra.
MAYBE: Have a SET RULING for late departure and luggage storage - so that ALL staff say the same thing!!
2. Advice to people arriving by car:
We spent an HOUR trying to get into Turbot St. - newcomers to Brisbane we had a map but got confused with all the one-way systems, and no right hand turns, and no left hand turns!!! It took us an HOUR to get to the entrance of the Ibis!! It would be very helpful if on your booking acceptance you could advise people arriving by car to approach the Ibis via Ann St. and take the right hand turn into the slip road after George St. (before you get to North Quay) and enter the back entrance to the Ibis.
3. It would be helpful if on your acceptance of booking to inform guests that there is no complimentary parking at the Ibis - and that there is public parking at $12 per night nearby. When people have been touring with a hire car it would be helpful to know this - we returned our hire car a day early because of this fact!!
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This Ibis hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Ibis Hotel Reviews - 64 Unbiased Traveler Review (s) |
 5/5 Posted by MR. O'MEARA, William, Jamaica in April 2008
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| "great location close to CBD and river.
When booked asked for river view - got a good one on the 15th floor.
Parking: - good value parking at sister hotel 50 metres around the corner.
Staff very friendly and helpful.
Full buffet breakfast very good. If you book when you arrive at the hotel you get a $5 discount.
very pleased would stay again. " |
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4/5 Posted by MS. RAFTERY, gillian, Irish Republic in April 2008
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| "Ibis Brisbane probably best suits the business traveller. Location is very central. My only real quibble was to find I'd been allocated into a smoking room and then the only non smoking room available to me was up on the 16th floor to which there was no lift!" |
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4/5 Posted by MR. COX, John, United Kingdom in April 2008
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| "Very central Hotel with Large clean impersonal room. All facilities ideal for business or holidays" |
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4/5 Posted by MR. ORKIBI, Morris, United Kingdom in March 2008
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| "We's come to Brisbane to attend a show at the QPAC and for this the hotel was perfect as it was only a short stroll to the theatre's location at South Bank. The room was a very generous size and very clean with every amenity necessary. We would definately stay at the hotel again." |
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 3/5 Posted by MRS. MCFARLANE, valerie, United Kingdom in February 2008
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| "Value for money this hotel was great it was very clean and the hotel staff were very helpful i would definately stay there again" |
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