Hotel Review posted by TEH, Patrick Chin Boo, Singapore in December 2005
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Traveler Rating:
 3/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: Probably not
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The room rate was not competitive as other similar rooms had better pricing. We requested for higher floor, but when we asked, they ignored our question.
The standing shower was leaking from the side and wet the floor which we had to use the floor mat. The make up has no lighting and that makes it dificult to put on my make up. We had to request for new tissue box and shampoo which were not replaced, when they were used up.
The car park facility was not conducive and we were turned away on 26 Nov, despite our request to leave our car keys within compound, which they could shift around to accomodate us. The attitude was condescending, unlike the past 2 stays few years ago, mentioning that parking was on first come first served basis. They did not ring us to notify of available lot which they promised they will.
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This Criterion hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last Criterion Hotel Reviews - 16 Unbiased Traveler Review (s) |
 4/5 Posted by MR. TRAVERS, James Peregrine, Singapore in August 2008
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| "It is a very good and clean and convenient location.
The staff always seem very welcoming." |
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3/5 Posted by MS. DINH, Thi Anh Thu, France in May 2008
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| "I regret that the hotel does not provide the client with clear and precise instructions on how to operate the heating system.
The person who was in charge of the reception desk when I arrived on the 20th of april at midnight was very helpful. The other persons I had to deal with bedore my arrival were absolutely not helpful.
" |
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3/5 Posted by MS. HWEE PENG, Wong, Singapore in April 2008
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| "Except the location and size of the room, Criterion Hotel was not as good as expected. Service by the staff, except for 1 lady who helped with our check-in on the first day, the rest were quite lousy. The frontline staff do not seems keen in providing service to the guests, as they seems to be providing standard answers to requests or queries. Unlike other hotels that i have stayed in before, they go beyond their normal call of duty to make your stay as comfortable as possible.
When a request was made for some cold water to be sent to the room, the frontline staff told us that they do not provide such service and advice us to drink from the tap. This is fine, as we are quite used to drinking tap water in Singapore, but its really quite unbelieveable that a normal hotel as such do not provide water at the request of the guest. If its a backpacker hotel, this would be acceptable, but not one like Criterion.
Overall, the experience is not a fantastic one and I would not recommend Criterion Hotel, as i believe there are much better hotels in Perth at the same pricing." |
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 5/5 Posted by Frances, Singapore in March 2008
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| "I like the hotel as it is really convenient to walk from the hotel to major bus stops at Barrack Street and the shopping block there. The room is clean and the beds are good. The bathroom and the shower is average but acceptable. There is no real windows in the room as the one small window high up on the wall faces the wall of the next building. Service is good at the reception counter. However, there is poor internet connection from the room and you have to go to the lobby to surf the net. The food at the Hotel Cafe is not very good but you can get to food outlets easily around the hotel. I would not mind staying with the Criterion Hotel again in the future. It is good value for money." |
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4/5 Posted by MS. ALLEN, Cheryl, United States in August 2007
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| "This hotel is located in the middle of downtown, very convenient for shopping and bus ride, but the area is NOT very pretty especially at night. The building is very old with a bit scary hallways. The room is large, clean, and well-equipped. I felt a bit cold in July, so they brought in an electric heater right away. Ideal for budget-minded travelers. Internet is available for fees at the lobby." |
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