Hotel Review posted by MS. KOH, Sharon, Singapore in September 2007
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Traveler Rating:
 4/5
My ratings for this hotel are:
  Room
Bathroom
Room Size
Facilities
Cleanliness
Location
Service
Value
I recommend this hotel for:
 Budget Travelers
 Families
Couples/Romantics
Seniors
Business
Eco Adventure
Would I stay at this location
again: Probably not
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The front desk was great! I breezed thru my check-in. Hotel staff were courteous and always smiling. Breakfast spread was adequate and warm.
The bed was very comfortable. Good for someone like me who likes my mattress firm. The sheets were thick and smooth which gave me good night sleeps. Oh the hotel is also very quiet. Though there are upgrading going on, it hardly disturbed me as they usually work in the day.
However, internet service was not FOC! Paying for the service was no problem but we were unable to log out thus losing unused time. The staff were not able to rectify the problem.
I also found a cockroach leg in one of the bath towels which I asked for a new one! We saw in one of the storerooms that they left the clean towels on the floor!
The instructions on using the room's safe wasn't as clear and I ended up locking it (of cos with nothing inside). Multiple attempts to get the hotel to change it failed so I gave up after a few calls.
So it's all both good and bad! It all depends on your luck!
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This City River hotel review is the subjective opinion of an AsiaRooms customer and not of AsiaRooms.com.
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| Last City River Hotel Reviews - 86 Unbiased Traveler Review (s) |
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4/5 Posted by MR. WEBBER, Steven, Australia in October 2008
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| "I had a thoroughly enjoyable stay. The room was clean and comfortable. It was only a short walk to the main areas and the best bit was to enjoy cooling off in the pool after returning from spending a day touring the temples. The staff were also friendly and helpful. The only area where I felt they could improve was the breakfast as it was pretty basic. I would definitely stay here again and felt it was excellent value for money." |
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4/5 Posted by MR. KRISHNAN, GLENN, Malaysia in October 2008
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| "OVERALL,GREAT HOTEL WITH GOOD LOCATION NEAR PUB STREET,CENTRAL MARKETS,ETC...HOTEL ROOM IS QUITE CLEAN BUT NO HOT JUG/KETTLE TO BOIL WATER..SO WE HAVE TO REQUEST THEM TO BRING A HOT JUG WHEN NEED TO MAKE ANY HOT DRINKS.
LOCATION NEARBY TO TOWN(10MINS WALK) BUT LACK OF STREETLIGHTS NEAR THE BRIDGE SOMEHOW MAKE US QUITE SCARRY TO WALK EVEN THOUGH ITS QUITE SAFE.LUCKILY BROUGHT A TORCH LIGHT.
BREAKFAST IS QUITE SIMPLE BUT VERY TASTY ESPECIALLY THE FRIED HAM.
STAFF ALL QUITE FRIENDLY.
ALSO HAVE A GREAT SWIMMING POOL AT THE TOP FLOOR.
GOOD RECOMMENDATION FOR BUDGET TRAVELLERS.
WILL PROBABLY STAY THERE IF I CANT GET CHEAPER RATE ELSEWHERE" |
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 5/5 Posted by MR. CHELLIAH, Steven, Singapore in September 2008
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| "Our stay had been memorable. Hotel staff were great and we were always greeted with a smile. Upon checked in we discovered that the water boiler was not working so we called housekeeping staff who immediately had it replaced. Location wise is also excellent just a few mins walk to the Old Market and numerous trendy eateries and cafes. Once again, thank u for making our trip an enjoyable one." |
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4/5 Posted by MR. BHARTI, AWADHESH KUMAR, India in September 2008
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| "A very good value for money. Conveniently loacted.The staff are quite responsive and helpful. The hotel has free internet (3 terminals) in the lobby. Lobby is ok, breakfast so-so. Room and toilet are good value for money. Ideal for budget plus travellers, families and even couples! Hotel and the staff are certainly good ambassadors for their country. Highly recommended. " |
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 3/5 Posted by MR. PATTERSON, Eric, Canada in August 2008
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| "The room was nice enough, the swimming pool on the roof was pleasant & the location convenient, but the breakfast menu selection was mediocre at best.
My big beef with this hotel, tho, was their false advertising. "Free WiFi in your room" was one of the main reasons I chose this particular hotel & they even advertise that proudly on their sign out front. Problem is, it's simply NOT TRUE. In the three days we spent there, neither my wife nor I could connect our laptops -- laptops we used with no problem both before & after staying there. There were plenty of signals from the hotel next door & other locations, but nobody was able to even tell us the name of the network we were supposed to log onto. Even in the hotel lobby, I was never able to connect until the morning we were leaving & that was the first time the City River network signal ever showed up on my screen. Just to see what would happen, I tried it again in my room right after that & got nothing.
Free WiFi in my room was a big drawing card for me; not receiving it left me very dissatisfied with what was otherwise a decent enough hotel. If they're going to advertise it, they ought to provide it. I felt gypped.
" |
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