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Results 1 - 0 of 2 Mountain Villa Hotel Review(s)
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 3/5 Posted by Marc De Paoli, Italy in May 2008
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| "large clean rooms. Location close to palace garden entry.
Offered Chines and continental breakfast but breakfast timing is very short (8-9:30am). Limited dinner possibility in hotel" |
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 2/5 Posted by MRS. MCCARTNEY, Tania, Australia in October 2006
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| "This hotel relies on its prime location, directly opposite the entryway to the exquisite Mountain Resort and its nearby Outer Temples. It banks on tourists who want convenience and have money to spend. Its prices are outrageous for what you get.
Some examples.
Two adults and two children struggle up steps, overladen with baggage while bellboy just stands and stares at us.
We check into room and they have indeed provided two beds in room, as requested, only they are SINGLE beds!! For four people!!! They reluctantly provide us with an army fold out not fit for a prisoner. It is 7 inches wide and like sleeping on a bed of nails.
Bathroom smelled so disgusting, I could not stay in bath for more than one minute. Although it appeared clean, the toilet stank, the bath was not much better and the hot water ran out fast.
The service overall was adequate, except for the breakfast staff, who were appalling. Which brings me to breakfast.
I have eaten a stale bread role with jam and a lukewarm coffee in a backpackers in Paris that far outstripped the tripe they serve Westerners at this hotel. It is quite simply INEDIBLE. I am not sure of the Asian breakfasts - which are served in a spacious attractive room with red table cloths and attentive staff, but the "Western" breakfast was like a horror film.
We were shepparded down a corridor into a cramped oblong room, packed so tight with tables, one could not pull their chair out let alone get up and help themselves to "breakfast".
The coffee was rarely filled, the milk was left on a hot plate, growing goodness-knows-what-bacteria in it, there were no glasses to use for "juice" (which was really watered down cordial). The plates were wet. The paper napkins were torn carefully in half before being refolded neatly to look like they were indeed full size.
The waitresses were sour. They would slam the doors of a hole in the wall where "food" was plonked on giant, cold platters to be shifted to the bain maries. It was like a prison camp for wayward teenagers.
And now let me bring you to the food. It was quite possibly the most inedible muck you have seen in your life. Several bain maries with green french fries that looked like they had been carved from solid lard. They were cold and untouched.
A great hulking pile of "scrambled egg" - again off-colour and gelatinous with green morsels spread throughout.
A mountain of fried eggs that were clearly a day old, had been refrigerated in their tray and then plonked back into the bain marie for reheating. The yolks were the colour of rancid butter, the egg whites were beginning to go translucent from age, and they were stone cold.
The bacon was in small pieces that were 70% pure fat and the meat part was so chewy and salty, it was inedible.
The bread was sweet and would crumble into powder the moment you retrieved it from the toaster. It was so fragile, it would come out the other end littered with huge holes. With this was served butter and marmalade. Or butter and marmalade.
The only edible item was a tray of watermelon and a bowl of tinned pears, which is what we dined on. It was an absolute and utter disgrace. I would never stay at this hotel ever again for this reason alone.
For those who want the convenience of proximity to the Resort, by all means stay at the Mountain Villa Hotel, but take your own breakfast, do not expect any service of much merit and avoid the bathroom.
On a positive, the sheets and the room were clean.
I live in Beijing and I love China and the Chinese. In a country where food can be so unbelievably good, and where people can be so warm and helpful, this hotel is a disgrace and it is in desperate need of an overhaul.
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