Results 1 - 0 of 28 Metropole Hotel Review(s)
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 3/5 Posted by MR. QUACH, dan, Australia in May 2008
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| "great location, short walk to nanjing road and the bund and can catch taxi just outside on the street, less then 5 aud to anywhere.good value for money. if you need a bed and shower then metropole is a great hotel otherwise you paid for what you get" |
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3/5 Posted by Tjang, Australia in January 2008
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| "The hotel is quite old and the carpet is so old and looks so awfull.
The services is good.
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 5/5 Posted by MRS. MAJER, Leanne, Australia in November 2007
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| "The Metropole Hotel was a very good hotel to stay in. The location was ideal.I had my camera stolen on the Bund and the staff were most helpful in contacting the Police. I would have no hesitation in recommending The Metropole. I found the AsiaRooms sight excellent." |
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 4/5 Posted by MS. ROBERTS, Belinda, Australia in August 2007
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| "They stay was good. Room was very nice, good value for money.
The only thing that let it down was the service on a couple of occasions. I had problems with the lock on my door over the first 2 days. Twice over the first 2 days I came back to my room to find the door unlocked which meant that if anyone pushed on the door it would open and all my things inside my room could have been stolen. It took me 3 calls to reception to get someone to understand what the problem was and it took them longer again to get someone up to my room to have a look. The first person that came up didn't even believe there was a problem and it wasn't until I was able to show her what the lock was actually doing that she sent up maintenance to fix it. After that I still had problems on and off, this time with the lock sticking and the door not opening at all. I never got an apology.
The hotel could also be improved if they improved their "business centre". At the moment the business centre is the one computer in the back office of the hotel behind reception which is actually the reservatiions computer for the hotel so I had to wait for the reservations girl to finish with the computer before I could use it.
The hotel itself was nice and a great location but I think customer service and english language skills could be improved, particularly given the volume of overseas guests the hotel receives." |
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4/5 Posted by MS. NGUYEN, diem, Australia in August 2007
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| "The only annoying thing was the construction work going on at 7.00am in the building next door....." |
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4/5 Posted by Robert, Irish Republic in May 2007
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| "Located right on the Bund, everything of interest is within walking distance. The staff was very helpful (in a curt, Chinese way) and all spoke English reasonably well. The breakfast buffet leaves a good bit to be desired, but why would you want to eat in your hotel, anyhow? Shanghai is full of street vendors and restaurants that would do you far better... many of them within a block or so of the Metropole. One word of caution, the Chinese use a completely different name for this hotel. Even the people who speak perfect English didn't understand which hotel I was indicating when I said "The Metropole." You'd best keep a copy of the Chinese name and address on a piece of paper so that you can show the cabbie once you arrive at the airport." |
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3/5 Posted by MR. HARVEY, Matthew, New Zealand in May 2007
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| "Great hotel for location in downtown Shanghai. Walking distance to all the sights. Nice restaurant for keep breakfasts, and good quality.
Good English level spoken by staff, and somewhat helpful with organising things.
Only down side was having requested a non smoking room, found out we were on a smoking floor.
Overall an enjoyable stay" |
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 2/5 Posted by MR. JAIN, Avinash, India in April 2007
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| "street noise all day.
air conditioning poor.
1 km from metro station.
indifferent reception staff.
doorman is ht only guy with some english skills, ven though they kept on changing they were all nice and helpful. a contrast form the reception." |
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3/5 Posted by MR. SRISURIN, Pongkiat, Thailand in November 2006
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| "Hotel has the old Shanghai feel which is nice and is convenient to stroll to the Bund area for walks during the day or at night. Not that close to subway though but I find taking taxis in Shanghai is quite convenient and isn't expensive. The room rate is also reasonable!" |
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2/5 Posted by MR. HUANG, James, United States in October 2006
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| "The people at the front desk did not mention any charges on internet access in writing or verbally when we checked in. By the time we were ready to check out, they just assumed that we used their internet access and charged us for it. This is under the condition that we had not used any of their internet services. A question also remains - What if the room was occupied by someone who has no knowledge of what internet is?
The attitude of the people at the front desk were just terrible when we asked them to not charge us for the internet access that we had never used.
-Jim
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