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Mercure Grosvenor, Adelaide  

125 North Terrace View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 35 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
3/6
Quality of food
0/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

35

 

Room prices from

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1/6

rating

The room is to close to the...
The room is to close to the water tank on the roof top which has a water pump running 24 hrs. it is too noisy especially at night.
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Posted by Law Teck Seng, Malaysia on Apr 2010
 

6/6

rating

This is a good hotel and provide...
This is a good hotel and provide good facilities for short period stay people. It is clean and the location of this hotel is very near to most of the attractive views of Adelaide.
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Posted by MR. CHUA, mi chai, Malaysia on Jul 2009
 

2/6

rating

Reasonable size rooms. The bathrooms are...
Reasonable size rooms. The bathrooms are the tiniest and most inconvenient we have ever seen in a hotel. Indeed, the entire bathroom is just big enough for an adequate size shower. Also, the bathroom floor and the shower floor are at separate levels and they are raised above the room floor level; this makes it inconvenient and unsafe. The door locks and card keys were faulty. SUGGESTIONS 1. A small microwave oven must be provided in the room. 2. A one litre carton of milk must also be provided. 3. It must be possible for the "guests" to order just what they want for each meal from the room or at the dining room from what food is available. The orders must not be required to be restricted to the "packages" specified as is the case now. And the prices must, of course, be reasonable.
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Posted by MR. MENON, Ramankutty, New Zealand on Jun 2009
 

5/6

rating

Lovely room, great location...
Lovely room, great location
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Posted by MRS. BARRIE, Angela, Australia on Sep 2008
 

4/6

rating

I stayed in a standard room. Room...
I stayed in a standard room. Room is rather small although nicely renovated and is new and clean. Bathroom is very small. This is made up for by the excellent location. Would recommend to others.
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Posted by Jasmine Chua, Singapore on Jun 2008
 

5/6

rating

Overall our stay was good except that...
Overall our stay was good except that the air conditioning did'nt work that well as it was quite warm on the day we stayed but we did get a portable fan brought to our room which was good and also the fridge wasnt that cold either.
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Posted by MR. TAYLOR, Robert, Australia on Oct 2007
 

4/6

rating

First of all, I had arrived the...
First of all, I had arrived the hotel at 13:00, however room cleaning was still working until 14:00. I suppose the room should be well prepared. Secondly, the shower control seens not logical. Water was came out from the lower drains and I need to quick response from changed over the head shower. Otherwise, I would suffer from a very cold water. Thirdly, I had booked the triple bed for me and two same gender room mates. While I entered the room, it was only two double bed there. And I never had been informed that the triple room was available.
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Posted by MR. CHAN, Chi Keung, China on Sep 2007
 

2/6

rating

The hotel is in the center of...
The hotel is in the center of everything. You can walk to just about anything. The staff is not that helpful when it came to finding things. I was basically shown where the brocheures were and told to look at them. The room was never vaccummed the whole time I was there. The rooms are small and the air condition had been turned off so I had to request a fan because the room was very hot. I ended up leaving 5 days before I was suppose to and went to a different part of australia.
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Posted by MS. COPLEY, Kimberly, United States on Jul 2007
 

5/6

rating

Excellent location in the center of everything!...
Excellent location in the center of everything! The service by the reception staff was over and beyond excellent. This was the most friendly staff by far that we encountered at our stay of Australia. The rooms are small, but if you don't spend too much time in them, it doesn't really matter does it? Have fun, drink lot's of wine and do the Barossa Valley Tour on the minibus. It was fantastic!
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Posted by Sylvia, United States on Mar 2007
 

4/6

rating

The stay was generally ok. We enjoyed...
The stay was generally ok. We enjoyed the position of the hotel and thought the price reasonable. The room itself was rather disappointing, such a long walk from the lift, the bathroom was too small and awkward, there was evidence of mite type insects in the room and bathroom and even in the bed, the window would not close properly so caused a draught directly above us when in bed. The fittings of the room were poor. However the ease of booking online was tremendous with instant feedback and simple prompts, and no problems on arrival - well done.
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Posted by MR. PRANGNELL, Mervyn, United Kingdom on Feb 2007
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