I have an overall good opinion of...
I have an overall good opinion of the facilities: the room size was adequate, it was comfortable and clean. However I have two major complaints
I found very annoying that they would not consider my request to get a (partial) refund, despite the fact that I have e-mailed with more than 24 hours in advance that I would not make it for the first night (and that was because the flight from Buenos Aires to Santiago de Chile arrived 4 hours late and therefore I missed the connection to Sydney and had to stay overnight in Santiago).
Finally, I would have appreciated that they provided free wi-fi service.
Read full Reef Palms, Cairns review
Summary
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1/6
Customer service
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6/6
Cleanliness of accommodation
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5/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly