Rydges Lakeside Canberra
London Circuit
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Overall Hotel Reviews
Based on 5 reviews
We have always wanted to stay at...
We have always wanted to stay at this Lakeside Hotel but the rates were out of our reach. Our son found it on Asia Rooms and we jumped at the chance. It was a super rate and a superb hotel. Highly recommended.
This hotel is the worst I have...
This hotel is the worst I have stayed in. The service was almost non-existent and the general appearance is shabby and in dire need of a facelift.
On our first night we went to the apparently, first class, rooftop restaurant for dinner - after an hour of having just received drinks and bread we left and the restaurant was almost empty! We received no response to any of our complaints.
Service was good, basic facilities OK but...
Service was good, basic facilities OK but the decor was very dated and need of updating.
Mostly positive experience about our stay. ...
Mostly positive experience about our stay. The air conditioning did not work on one of the rooms, and at the time I contacted the service Desk, they were unable to assist as the workmen has finished. They suggested we sleep with the balcony door open - not acceptable. Also, the bathrooms were of a very old design, not in keeping with the rest of the hotel.
1) Presentation of rooms and bathroom was...
1) Presentation of rooms and bathroom was very inferior. The bedding was torn, there was mould around the bath and the toilet leaked. Generally, very tatty.
2) No pool/recreation facilities.
3) Restraunt very uninviting. Food was cold.
4) Disturbed by a group of teenagers until 4am on the first night. Person on duty came up to the room to ask them to be quiet and engaged in a friendly conversation with the girls rather than disciplining their action.
5) The manager (Brett?) was very apologetic, however he asked me what i wanted him to do about the situation rather than offering a solution.
6) I confirmed the booking on Thursday the 12th and was told that we could check in early. There was no mention of a early check-in fee of $40 per couple unil arrival on the 13th.
7) Overall, a very dissapointing experience as this hotel was reccomended by a friend and the fact that I had overseas visitors with me pead to a rather embarrasing weekend.
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