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Sofitel Gold Coast Broadbeach, Gold Coast - Broadbeach  

81 Surf Parade View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 12 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
4/6
Quality of room
4/6
Quality of food
0/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

12

 

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5/6

rating

...
Read full Sofitel Gold Coast Broadbeach, Gold Coast - Broadbeach review
Posted by Celine, Canada on Apr 2010
 

5/6

rating

It was disappointing to arrive and not...
It was disappointing to arrive and not find the room set up for 3 people as per the booking. Staff at reception were very helpful as were all other staff we dealt with. A phone call soon got another bed and towel however we had to contact reception again in the morning to get a third coffee cup, drinking glass, extra tea & coffee etc. Apart from that everything was fine and I would definitely stay there again. It is located in a great spot on the Gold Coast, near the Casino, near Pacific Fair, near Surfers Paradise, plenty of cafe's and restaurants and the beach is terrific. A short taxi ride to Seaworld and Palazzo Versace. Breakfast buffet was great.
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Posted by MRS. SEARLE, Merryn, Australia on Nov 2008
 

4/6

rating

the king size bed should be a...
the king size bed should be a proper king size mattress rather than putting two single mattresses together.
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Posted by MS. CHEN, LIANG, China on Oct 2007
 

5/6

rating

We enjoyed a romantic 10th anniversary get...
We enjoyed a romantic 10th anniversary get away. Room, the service and the location were perfect for us. The view from the corner room was magnificient. Highly recommend for romantic getaway.
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Posted by MR. FITCH, Brian, Australia on Jun 2007
 

6/6

rating

Luxury hotel with tremendous views and great...
Luxury hotel with tremendous views and great location near the beach. Nice extra is that parking is included in the room charge.
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Posted by Brad, United States on Sep 2006
 

4/6

rating

I somehow don't think all the 5/5's...
I somehow don't think all the 5/5's are legitimate after reading all the reviews in full. Bit of a blag to indicate that the place is the dog's nads. The wife was thinking of stopping there as per the "Accor Premiere Vacation Club" - however highly unlikely now after reading the views of previous guests. Nice one !
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Posted by john, United Kingdom on Apr 2006
 

3/6

rating

The first day we arrived our bathroom...
The first day we arrived our bathroom was not cleaned properly. The guest staying before us got sick and the housekeeping failed to notice the mess in the bathroom. The pool area was to small to enjoy. One needed to go early in the morning to book the chairs, otherwise there was no place to sit by the pool. One day however we saw extra chairs sitting on the side, but we were no allowed to use them because only the hotel engineer could place the chairs according to the front desk. Other than that our expereince was positive.
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Posted by MARTONE, Russell, United States on Jan 2006
 

0/6

rating

Very accommodating!  The Sofitel hotel was undergoing...
Very accommodating!  The Sofitel hotel was undergoing reconstruction when we arrived.  We didn't know this was going to be happening when we booked our room.  The hotel upgraded our room to one that was refurbished and away from the noisiness. 
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Posted by Ann H., United States on Apr 2005
 

0/6

rating

The hotel was great. Very clean. Really...
The hotel was great. Very clean. Really nice room. Great views.
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Posted by Nick Court, Morocco on Mar 2003
 

0/6

rating

Getting service was a real problem.....we checked...
Getting service was a real problem.....we checked in as a family of three people, and getting an additional (third towel) took two days and four phone calls to housekeeping!! The Hotel's main advantage is location......it is located in the center of Broadbeach, and is one of the rare places on the Gold Coast where one COULD do without a car, because the important stuff (beach, restaurants, casino, shopping) are all within walking distance.
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Posted by John Medeiros, Netherlands on Mar 2003
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