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The Swanston Hotel, Grand Mercure , Melbourne  

 

Overall Hotel Reviews

4/6

rating

Based on 4 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
2/6
Quality of food
0/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

4

 

Room prices from

Updating Rates

 

3/6

rating

The hotel is actually not really up...
The hotel is actually not really up to our expectation as per the pictures shown in AsiaRooms website. The room furnitures are old. The shower head is not adjustable at all and it's quite inconvenient for us to bath my toddler inside. We asked to have the room clean up daily but we noticed that they did not change the bedsheet but only tidy them up for you. But overall, the location of the hotel is GREAT!!! I might consider staying there again only if the price is better.... but you're actually paying for the location.
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5/6

rating

good location and service, however has to...
good location and service, however has to request for bathgel and wait for a while before it is delivered
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4/6

rating

I think the Grand Mecure On Swanston...
I think the Grand Mecure On Swanston is in a great location.Close to shops. trams, the river , markets and most tourists kinds of things. it is also cnetral for business as well. The staff were very helpful and certainly went out of their way to be friendly and accomadating in every way! I would recommend this hotel to all first time visitors, as it puts you where you need to be to enjoy the beautiful city of melbourne !
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3/6

rating

Room and location ok, but breakfast was...
Room and location ok, but breakfast was not worth the money at all. Service at cheek in, so so. Nobody to help with suitcases
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