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Raffles Le Royal, Phnom Penh  

92 Rukhak Vithei Daun Penh (off Monivong Boulevard) Sangkat Wat Phnom View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 27 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
6/6
Family friendly
5/6
Value for money
4/6
 
 

AsiaRooms.com reviews

27

 

Room prices from

Updating Rates

 

6/6

rating

Comfort and style
Our stay at Raffles lived up to all expectations. The service was alwys anticipatory and excellent, with staff always on hand, but never in the way. Our accommodation was excellent with the added welcome fruit and bottle of wine, laid out with such beautiful floral presentation. The grounds are very agreeable with the swimming pool providing a refreshing retreat with sunlounger in beautiful shdy surroundings. Altogether, a very satisfying experience!
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6/6

rating

Excellent stay
Very friendly , efficient staff! I enjoyed my stay for the first time since 37 years very much. I know the hotel as the phnom royal at the time. Keep it up! Thank you!
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6/6

rating

The Raffles Le Royal is one of...
The Raffles Le Royal is one of the few remaining classic hotels in South East Asia, and plays in a category with the Raffles in Singapore, the E & O in Penang or The Strand in Yangoon. Being built in colonial style at 80 years ago, it charms you with delightfully stylish public spaces (including the great Elephant Bar), but also spacy guest rooms with balconies and period bathrooms - without missing any of the 21st century necessities like wireless internet. The swimming pool is central to the whole hotel, a place to hang out all day long, with delightful snacks and fruity drinks being served. The breakfast buffet is sumptuous without feeling overloaded. The whole experience is well balanced by the excellent service the staff offers to all travelers. Overall, it will be hard to experience this quality of old style hotel and environment at the price of the Raffles Le Royal. It is the best hotel by far in Phnom Penh, and has kept this standard - at least since my first visit in 2002.
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3/6

rating

Overall good experience but could be better....
Overall good experience but could be better. Was hoping that the hotel was more initiative in giiving my boyfriend a small surprise since his birthday falls on our stay in Raffles Hotel. The service is great, I'll stay here again.
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5/6

rating

This is really a classic, wonderful old...
This is really a classic, wonderful old world hotel. My brother and I were in a wonderfully quiet, twin bed room, all organised superbly by the Raffles Le Royal team. The breakfasts, included in the Asia Rooms rate, were wonderful, with a lovely selection. They pressed a fresh "health" juice in front of my eyes each day. The continental pastries were first class and, best of all, I have not had smallgoods (Schwarzwalder Schinken, Bierwurst, etc.) and cheese like that anywhere in Asia. The pools are wonderful, and having a late-ish night swim in warm water with the beautiful art deco surrounds lit up was magical. The Elephant Bar was a real treat, and happy hour with Raffles Singapore Slings less than $4 was wonderful. Only things that weren't perfect was the advice from the concierge - advice was good, suggested prices for events (drivers, bus tickets, tours, etc.) were significantly more expensive than could be found on street or outside agencies... a real pity. The other things were (i) a bit of grim in the bathroom and (ii) the fact that we could not turn the aircon down in our room (full blast freezing). Otherwise a wonderful stay in a fascinating part of the world.
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6/6

rating

Really loved this hotel. We almost...
Really loved this hotel. We almost did not stay here due to the negative response from loyal Raffle customers "the hotel was not up to Raffle standards". I guess our expectations are not so refined. The hotel was beautiful, excellent pool, great breakfast and wonderful Seafood buffet. We have 3 children and found the hotel was very child friendly. We spent our last night here and it was a perfect ending to our wonderful vacation in Cambodia.
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4/6

rating

I was disappointed in the hotel. ...
I was disappointed in the hotel. I have stayed at other hotels in the chain and felt they were a better value. I did not feel my stay was worth the price. The room was not really as nice as the one at the Amanjaya where I stayed previously. That hotel was less than half the price of Raffles. That said, the service at Raffles was outstanding. I was met on my arrival by a nice man who wanted to know my plans and how he could facilitate them. I had hoped to make a special purchased and he researched the stores and made several recommendations to me.
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4/6

rating

The Raffles is an extremely elegant hotel...
The Raffles is an extremely elegant hotel and its guest relations person (John) was fantastic. My major criticism, and it is not a trivial one, is that the air conditioning was set way to high giving me and my partner colds. Also, the old fashioned style (lighting system in the room, room key) was fine for those seeking a totally colonial experience, but we preferred a more modern style. It's a very fine hotel but not worth paying about twice the price of other excellent AsiaRooms hotels.
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6/6

rating

One of the finest hotels I have...
One of the finest hotels I have ever stepped foot in. Classy and luxurious
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6/6

rating

Took one of the "Personality Suites" which...
Took one of the "Personality Suites" which was a delight. No separate bedroom but a lovely big room beautifully decorated and a wonderful bathroom (separate shower was strong and HOT). Hotel is built around a lovely private courtyard featuring two pools surrounded by beautiful gardens. Couldn't fault the service - it was professional and friendly; the smiles were genuine and the staff were a delight.
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