If arriving from the airport, get the airport shuttle bus into town and alight at Ciqikou station, then you can get the underground train one stop to Tiantandongmen. The hotel is about a 10 minute walk from there, avoid a taxi if possible, it could land you a huge fare.
There are a couple of members of staff who can speak fairly good English, so if you need directions or need to enquire about stuff you can do. The hotel restaurant is ok, the prices are reasonable and there is a lot of food to choose from, although fairly obscure. If you wish to eat more western style foods then there is a French bakery, kfc and Mcdonalds close to the underground station.
We booked a double room, but got given a tiny twin room. When we challenged the staff about this, they happily changed our room the next day, and it was a tad bigger!