The hotel itself is fine except that the location is not too convenient. Too far away from the city. The flushing for the toilet was not working well, but since I only stayed for 1 night I didn't complained.
I also had bad experience during check-out. They told me that one coffe spoon was missing from the room which I don't have a clue 'cos when I went inside the room I do not checked what is there or what is missing. This wasted some time during check-out. The other issue was becuase of this distraction I gorgot to take back my wallet left on the counter. The Receptionist could have me me back immediately to take my wallet back. It was quite lucky that I waited long time outside the hotel and no taxi was available until a guest who was queing behind me called me and informed me that my wallet was left at the counter.
I went back inside the hotel and asked back for my wallet which of course the receptionist returned back to me, but if it is not the good hearted guest information I would have lost my wallet. This is something quite important and I don't think that I will ever returned to stay in this hotel since the staffs are not too honest.
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Summary
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3/6
Customer service
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5/6
Cleanliness of accommodation
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5/6
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly