Good Points:
Excellent location - The Bell Tower,...
Good Points:
Excellent location - The Bell Tower, large Shopping Centre and Post Office within 5 minutes walk and plenty of place to eat, drink and shop close to the hotel.
The rooms are clean and of a reasonable size. There is a business centre, gym/sauna/massage facility and a restaurant within the hotel complex.
Very large internet cafe close to the hotel - it is a bit like a 1980's disco with large flashing squares and a few yuan for an 1 hrs broadband access.
The Airport bus stops outside the hotel so it is very easy to get to/from the airport.
Bad Points:
Only some of the staff understand basic English so if you don't speak Mandarin (Chinese) you could have some communications problems.
When asked where was the nearest Internet Cafe I was told Outside Hotel!
Asked for a room away from the main road/front of the hotel (or buy some ear plug) if you want to get any sleep as even at 3am you can hear the taxi's sounding their horns and shouting at one another.
I have to deposit 800yuan (about £80.00) when checking into the hotel, which seemed a little odd as I has prepaid for the room in advance.
When I came to check out at 5am in the morning they only wanted to give me back 380yuan the rest they claimed was payment for the room.
It took fifty minutes and a lot of telephone calls to get the full 800Yuan back. At one stage they told me to contact Gullivers when I returned home to sort out this matter despite giving them the voucher during the checkin process!
Melody Hotel Xian
Read full Melody Hotel, Xian review
Summary
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1/6
Customer service
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5/6
Cleanliness of accommodation
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4/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly