During April 2010, stayed 2 nights en...
During April 2010, stayed 2 nights en route &on return from Hawaii, 1st night my wife &I had to change rooms twice, leaking roof in bathroom &front door wasn't secure &then air-con didn't work,3rd time lucky though,our other 2 rooms for other family members were ok though
on way back,again our room air-con no good again, 2nd room,was fine, then sheets hadn't been changed though, hairs &dirty pillow, again other 2 rooms were ok;
despite these issues, place was fine, good pool & a pleasant place to stay overall, staff were always helpful &pleasant, we had a late check out made complimentary because of our troubles;
as it was very hot on both stays, the air-cond was critical to your enjoyment
in summary, place was good to fine, but needs plenty of maintenance,has been let run-down; meals, breakfast etc were good
Read full Mercure Nadi, Nadi review
Summary
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4/6
Customer service
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4/6
Cleanliness of accommodation
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4/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly