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Cosmopolitan, Hong Kong Island  

387 - 397 Queen's Road East,Wan Chai View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 58 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

58

 

Room prices from

Updating Rates

 

4/6

rating

- Overall the staff were polite and helpful,
- Beds are very hard.
- Breakfast selection was poor
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5/6

rating

wonderful
I stayed in the Cosmopoliton hotel for 5 nights with my friend and my 18 month old baby. We arrived at the hotel and the staff helped us with our bags out of the taxi. Check in took a few mins, very easy as we had prepaid through Asiarooms. Our bags were taken to our rooms. When we arrive in the room it was clean and the AC was already on.
The shuttle bus service was great I strongly recommend you use this as it saves money on taxis and is very convenient.
I had a stroller and you need to go up about 6 stairs to get the elevator in the holel but the hotel staff always helped me. I didn't to worry.
The area is very convenient and a short walk to times square but with a stroller it was difficult because you cant just walk across the road you need to go under a walk way with many stairs. So that was the only problem that I had.
We will definitely be staying in this hotel again and I will recommend it to my friends.
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4/6

rating

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4/6

rating

Walking to and from the hotel to Causeway Bay MTR can be a little daunting due to the distance and having to cross an underpass, up and down the long flight of stairs. If you don't mind waiting for the free shuttle to Causeway Bay according to the schedule, then I would say that Cosmopolitan is really value for money. Though the rooms are small which is expected of Hong Kong, it is very clean and comfortable to stay in. However I would choose to stay in Mongkok in future as I think there are more eateries and shopping to be done.
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3/6

rating

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5/6

rating

Great hotel
Excellent service at great price. Hotel is beside a cemetery, otherwise it's perfect.
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2/6

rating

cosmopolitan stay disappointing
We stayed at the cosmopolitan hotel for 4 nights, the room was very small, and servicing of the room each day was not very thorough. One day we were still waiting for the room to be serviced at 6.30pm.
The hotel was very busy I think it may have been local school holidays and things in the foyer and shuttle bus/taxi area were very disorganised. Staff were always pleasant but often did not follow up on things they said they would do.
We travel to hong kong a couple of times each year and this was the first and last ime I would stay at the Cosmopolitan Hotel
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3/6

rating

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5/6

rating

Value for money
The Cosmopolitan was a lovely well presented hotel. Amongst the softest bed, sheets and quilts I have ever slept in! It was located in a nice position, though not very centrally. The free regular shuttle buses from the hotel to the main areas of Hong Kong Island (including the Airport train station) was a huge and welcome bonus. The staff were excellent and very helpful. the hotel spotlessly clean and all amenities provided and well kept. The free wi fi in the lobby was widely used and a real bonus. Recommended.
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5/6

rating

This is a good hotel with plenty of helpful, English speaking staff, a very good shuttle bus service and reasonably priced. Like most hotels in Hong Kong, rooms are on the smallish side. Our room faced a cemetery so the glass in the windows was frosted to save us the view, which wouldn't have bothered us in the slightest. In fact all windows on that side of the hotel couldn't be opened, nor could they been seen through. Cosmopolitan is not perfectly situated as far as main shopping areas are concerned but the shuttle service compensates adequately. We booked 2 rooms for our large family. One asked for was a twin with additional bed. It would not have been possible to add the third bed so one branch of the family slept 3 to a king sized bed. Not a big issue but not what we asked for.
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