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Eaton Smart Hong Kong, Kowloon  

380 Nathan Road Kowloon View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 106 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
3/6
Quality of food
5/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

106

 

Room prices from

Updating Rates

 

5/6

rating

This is my third time staying in...
This is my third time staying in this hotel, was very impressive the very first time in 2004, and the same in 2005. However, this year we selected the same hotel again, the interior in the hotel room, i felt that it is getting old and need refurbishment.
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4/6

rating

Location is excellent. We got a smoking...
Location is excellent. We got a smoking room at first and it was rather too small but transferred to a non smoking room next day and the the room was rather slightly bigger and with a better layout. Though i could not find any hairdryer. Overall service is not bad and for couple it should be fine.
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3/6

rating

this was our third time staying in...
this was our third time staying in Eaton. However we were disappointed because of the following: 1 we were located right in front of the few lifts at level 8. as we were here on a working trip,it greatly disturbed my sleep because I could still hear voices even in the wee hours of the morning and late at night, 2 the room 813 did not have the normal additional chain and lock for the door for extra security which all hotel rooms are expected to have. this added extra stress for me to be extra cautious during the 4 nites stay. 3 the tap in the bath tub was leaking and we could not tighten it at all. instead to minimise the annoying sound from the dripping water on the tub, i placed a towel underneath it every nite.... In all, i didn't sleep too well during this trip. in future I will never go back to this room again! other than that, the hotel was situated near our friend's place and that was the bonus and the reason why we booked it.
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2/6

rating

The room was in an area where...
The room was in an area where repairs were under way. Very noisy. There was no view from the window. I will not recommend this hotel to my worst enemy!!
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3/6

rating

The room is a bit small. Overall...
The room is a bit small. Overall service is good. Please with it but the price of the room should be cheaper.
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4/6

rating

It was the first time I stayed...
It was the first time I stayed in Hong Kong in the past 6 years, so I have no other local hotels to compare to. The staff was courteous, the room was clean, the bathroom was clean, and the room size is acceptable. Free Internet, the nice coffeeshop and restaurants downstairs are great. The location is superb for shoppers.
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4/6

rating

Our room was small as expected but...
Our room was small as expected but very clean with an excellent shower and comfortable bed. The room smelt quite fusty but you got used to it. Our room was next to the lift so you could hear people in the night. Also, the water pipes were very noisy in the nights but nothing that ear plugs didnt sort out. We ordered room service one morning and they forgot hlaf of the breakfast and the coffee was pretty foul, lots of crossants though but very pricey. The reception staff were efficient and very courteous. The location was quite good towards the top of Nathan Road and very close to Temple Street night market. For our round the world trip this was the most expensive place we stayed in and the most disappointing.
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3/6

rating

The location is good for tourist. The...
The location is good for tourist. The room is too small.
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4/6

rating

Eaton hotel offers ood value for money;...
Eaton hotel offers ood value for money; good, friendly and efficient service
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4/6

rating

Had a wonderful time in Hong Kong,...
Had a wonderful time in Hong Kong, staffs in the hotel are very helpful. Would recommand the hotel to my friends, thank you all very much!
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