My husband & I were very impressed...
My husband & I were very impressed by the services provided by Eaton Hotel. Our flight from LA arrived an hour and a half early at HKIA and we came out of the arrival hall at about 7:15 am. After checking the transport prices to the hotel, we decided to use the Airport Bus services. We were directed to Eaton Hotel desk (which was actually under The Langham Place) and the attendant there informed us the different prices for the Airport Bus (HK$120/pax) and the Airport Limousine (HK$440). We told them we would take the Airport Bus as it was cheaper. The attendant filled in the necessary forms, made the necessary calls, and help us with our luggage to the departure stand. On arrival there, he informed us that the hotel had upgraded us to an Airport Limousine. What a pleasant surprise! We arrived at the hotel about 8:15 am. I informed the reception that we were very early, but would appreciate if they could let us check in if it was possible. The reception said they would see if a room was available, and confirmed it was, and we were given a room right away, without any extra charge nor hassle. Although the room was very small (we had booked for a Standard room through the Internet) and in the corner of the building, we really didn't mind at all as all we wanted was to have a hot bath and a rest. So yes, we are very happy with Eaton Hotel. We had stayed there previously, but were in a customised group tour and had much nicer rooms (I think they were the Deluxe and we were upgraded to a family suite). I would definitely recommend this hotel to anyone. There are no unpleasant surprises. Just very good surprises! The Concierge was also very helpful when we needed directions for good dim sum restaurants.
