the only big complain we have to...
the only big complain we have to make is that we asked late check-in and they wanted half amount stay.We agreed but late check-in was not later than 6 pm.We came back to the hotel at 7pm and they wanted full night rate, 1165 hkd, that is more of what we paid thru your agency the day before which was much more busy because of the last day fair. We paid and they wanted to know what time we were checking out but no use since having paid all nite we could do whatever we wanted but i suppose they wanted to rent the room twice since they knew we had a flight that night!Furthermore they didn't make room cleansing so why chrging usfull rate? Since we have been visiting hong kong at least once a year for the last 30 years for business, I think they should be less strict if hey want to gain confidence of frequent customers.
Read full The Minden, Kowloon review
Summary
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4/6
Customer service
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5/6
Cleanliness of accommodation
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5/6
Quality of room
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6/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly
