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Venetian Hostel, Kowloon  

Flat F1, Floor 14 Mirador Mansion, 62 Nathan Road, Tsim Sha Tsui View this hotel's location on a map
 

Overall Hotel Reviews

3/6

rating

Based on 18 reviews

 

Summary

Customer service
2/6
Cleanliness of accommodation
3/6
Quality of room
2/6
Quality of food
1/6
Family friendly
2/6
Value for money
3/6
 
 

AsiaRooms.com reviews

18

 

Room prices from

Updating Rates

 

1/6

rating

avoid in future
various hostels under different names in essence belong to same owner. A hostel name is given to set of rooms in an apartment unit. Wifi does not work in rooms, residents stand in public corridors to work on their computer. Resident entitles to ONE bath towel per day. Don't expect rooms to resemble those shown in photos. Extra 3% surcharge if credit card is used. There are thousands of such hostels in Hongkong, except only those in ChungKing & Mirador mansions advertise in English language website.
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1/6

rating

Worst ever
Worst experience ever...
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4/6

rating

Online pics are different from the real thing
Location is great! 1 bus ride from airport & back (Bus A21); it's near MTR, shopping, Maccas, KFC, & food stalls; Mirador Mansion might be hard to find, just ask people around along Nathan Rd; if you’re a girl, you might get scared of scary-looking bystanders hanging out @ the Mirador Mansion entrance hawking tourists selling stuffs, they seemed harmless just ignore them go straight to the lift entrance (there ain’t no lobby), once inside the room, you're perfectly safe! I find their staff very friendly & helpful so I was impressed, although I won’t comment on their toilet/room cleaners. Other guests find them lazy. Their maintenance team was great by the way! They did a good job fixing our ceiling & toilet flush. Overall customer service was gr8, esp the Indonesian girl who was very nice to us. Kudos! Our room was a bit spacious, bed was little hard esp for elders but it’s ok for teens; the main lift stops operating @ 10pm, so better use the other lift which is 24/7; outside our room, there’s a water dispenser but the switch for heating don’t work so we have no hot water, the broom & other housekeeping materials are placed next to the water dispenser which I find very dirty & contaminating (just buy @ 7eleven just to be safe); their WiFi access by the way only works on the 13/F where their front desk/reception is also located, it’s also a great opportunity to interact w/ other guests who are using WiFi too, or meeting check-in & check-out guests & just share each other’s thoughts on the hostel & experiences. Backpackers are used to this or if you're the type who spend most of your time outdoors shopping all day or eating outside, & only go back to the hostel just to rest or sleep, then I highly recommend this place for you. But if you’re on a honeymoon, or a family vacation, I do not recommend this especially if you’re looking for superb hotel views & have an annoying teenage daughter or son who keeps whining & complaining about everything. Now if you’re on a tight budget, a few days stay here would be ok.
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6/6

rating

The directions are a little off but if you ask some of the locals you find it pretty quickly... The bus stop number from the airport is not number 12 it's probably number 13 or 14.
The area is also a bit shadey - like those you see on the movies but if you're in a big group you're ok and nobody bothers you really.
It was great value for what we paid and the rooms were really very clean as well as the linen
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2/6

rating

They have to develop and learn how to have a good customer and client service. The place is accecessible to many places.
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2/6

rating

From Venetian Hostel to USA Hostel
Negative Feedback: We had our reservation with Venetian Hostel located at the 14th Floor, but for whatever reason, we have been transferred to USA Hostel at the 13th Floor. According to Asiarooms, the rate that was declared when we reserve the room was HK 1320 (no more additional charges) but when we checked in, we have been 3% additional. Again, we are not informed why they are charging us an additional 3%. We don't argue anymore because we are so tired and it's already 3am, we wanted to sleep and relax. The female staff (I think she's a Filipina) is not friendly. Positive Feedback: The hostel is very accessible because MTR is a one or two minute away. Many non-food store and food store to choose from. Hostel is safe because our belongings are intact.
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1/6

rating

Awful, Stay Away !
The only good thing about the hostel is it's location/public transport accessibility. I made prior arragments with hostel staff but still had to wait for 4 hours to check into the room. The room was dirty and bathroom turned into mini swimming pool whenever I took a shower. The phone doesn't work and Wi-Fi is not available in room. Hostel doesn't have it's own network and I was suggested to try any unsecured Wi-Fi network thats available in the building. The staff were unfriendly and some times very annoying. Of course it's a budget room but the hostel staff failed to get the basics right. I used the room to store my luggage and I won't stay in this hostel again even if I get the room for free.
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4/6

rating

good place to sleep.
I would not recommend this for a family or anyone who wants to spend time in their room more than sleeping. The place was clean and the staff were nice, a little irritable but helpful if you asked. Great location!
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0/6

rating

This hotel no good!!!!!...
This hotel no good!!!!!
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5/6

rating

People are very accommodating.. Room is kind of...
People are very accommodating.. Room is kind of small.
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