My impression about the Harbour Plaza Resort...
My impression about the Harbour Plaza Resort City is that, the building, rooms arrangement is first class. The interior design and layout is good and classy but the total image is spoiled by the two cheap plastic cups, these plastic cup although small will affect the image of your htoel. You need also to provide a few sheets of writing pad and envelope, the envelope can also help to promote and advertise your hotel to potential customers. 2 bottles of mineral water is standard and essentail when a guest arrive your hotel from the airport, they are thirsty and needs a drinks when they enter the room. You should not expect them to start boiling water, wait for it to cool down and waste time. The guest will not mind to pay if you factor this cost into your room rate. I will be going back again and also sending my manager in the next one or two week. My future visit will be very regular. I hope you will consider my suggestion.
Best Regards
Steve Yeo