First,the shuttle bus service maybe need to...
First,the shuttle bus service maybe need to adjust abit or perhaps change to a much bigger bus in order to accomodate the needs of the travellers. Especially for those who are holding to alot of luggages, the mini bus is not able to transport all people at one time and for those who missed it, they would have to wait for another 15-30mins.
Second, i think the hotel is haunted. First day on my stay i saw a fengshui man holding to a taoist bag walking around with a hotel escort. Then on the night of my stay, something strange happened and my gf was somehow harassed by spirit and it almost scared the hell out of us. I stayed in RM 1101. near the exit.