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The Hermitage Hotel from the road and setting was very majestic and very distinquished looking. I'm sure 20 plus years ago, THIS THE PLACE, HOTEL TO BE. Today it is in need of serious refurbishing to restore it to its former glory and granduer. The rooms totally should be refurbished------all of
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them. Take out the worn carpet--wood floors are in now. The food was barely passable. I do realize the guest traffic is not the volume it used to be, but for the people staying there---the food should be a bit better. The breakfast buffet needs to be upgraded also. Omelets were difficult to get and the choice of foodstuff were quite limited. The hotel was a great value for the money, my next trip to Nakhon Ratchasima I will certainly consider staying there again.
Mr E. Wyckoff
United States -
Arriving to the hotel, and no bellboy around to help you with your luggage. At the reception they did not have the reservation and did not know the asiarooms rate.
The room was big but very basic. No minibar, just an empty fridge. No safe. Well, basically there was nothing at all. A room service
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button on the phone but no menu in the room and nobody speaks English on the phone.
Dirty bathroom and toilette. Swimming pool looks nice but the water was very turbid. Just 5 sunbeds and no umbrellas. Pool bar with no service.
The hotel is in the middle of nowhere and it takes ages for them to get you a taxi.
4 stars rating from Asia rooms is a joke, 2 star max. It should be called Hermitage hotel and convention centre instead of spa and resort.