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A night on Amaris mangga dua square
pretty good for facility and quite strategic on location (near by public hustle). unfortunate the customer service on front desk are lack of hospitality to the costumer. the food are worthed with price. overall this is the best amaris hotel i've ever use for a night since my last visit (the last
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visit on amaris thamrin city).
Some of the staff are not friendly at all. Especially the person named Putra. I arrive at the hotel by 12 noon. He didn't allow me to check in until after 2, saying that there were no vacant rooms. I saw many checking out but he didn't take the initiative to inform house keeping to clean a
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room as I waited. I waited till 2.20 at the lobby and they pretended that I didn't exist. I had to approach the reception and ask for the availaibility of room. Even then he looks at the clock and then he proceeds with the check in. If there is a room, why can't they allow the guest to check in. Even if there is no room available, why cant they get the housekeeping to clean a room once its vacated and allow the guest to check in.
Water not clean
Water not clean. But Customer Service is friendly.