It was a horrible experience to stay...
It was a horrible experience to stay at this hotel. First of, the weather in Jaipur in May is around 45-46C. After checking in we're put on a top floor, which was hot and extremely uncomfortable. About 2 hour later, after seeing the temperature in our room ddn't change very much, we asked them to check on the ac. The technician came and did some checking. An hour later, nothing had improved. We called again, this time the guy showed us the temp. measured in our room was 27C and rising! He said there was problem with the ac and i asked him to change the room for us. After several phone calls and another hour we were finally moved to another room! The next room was a bit better than the first one (temperature)but still quite comfortable (23C) all night. We didn't go to bed until 1:00 am! The next day, the room temperature condition didn't get any better but we accepted the fact knowing they wouldn't do any better! Surprisingly, they managed to keep the lobby cool but that's the only place that's cool in that so called 5-star luxury establishment! Then came to food at its international cuisine restaurant. We ordered a pizza and ceasar salad, supposingly freshly oven baked from a fine dining restaurant. The pizza came with its crusts as thick as it can be! It's a typical ready made, frozen pizza that you can get from a Walmart or any supermarket! Later on we brought that to the attention of the front desk manager and he contacted F&B manager. After checking it out, they offered to take the pizza off our bill! And by the way, to make up for our "hot" room, the internet was reluctantly free of charge. This is a hotel managed by Le Meridien, how it can let something like that happen?
Read full Le Meridien Jaipur, Jaipur review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly