Our first stay at the Nikko was...
Our first stay at the Nikko was spoilt by the fact that even though I e-mailed the hotel directly myself to request an early check in, they told me they had not received my email and as a result they would not give us an early check in and made us wait five and a half hours before letting us check in, which is not good after a 19 hour journey from the UK to Delhi!
Once 12 o'clock arrive the 'official' check in time the staff was helpful but not a minute before.
Once we was allowed to check in our stay was enjoyable, the standards at the hotel was good, and the staff friendly.