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Mercure Kuta Beach Bali  

Jl. Pantai Kuta 10x Br. Pande Mas View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 153 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
5/6
Quality of room
3/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

153

 

Room prices from

Updating Rates

 

5/6

rating

We both enjoyed the Mercure. The rooms...
We both enjoyed the Mercure. The rooms could have been a bit larger as we booked a superior room but had neither a view of the beach or a large room. Standard rooms must be very small. The staff were wonderful and loved to speak English to improve their language skills. The buffet breakfast was great and there was always plenty to eat, although the restraunt was not well supported at night even though the food was reasonably priced and very tasty. All the staff were very pleasant, constantly greeting us and very helpful. We would have prefered to have someone at the reservations desk who spoke English fluently as we were sometimes unable to makes ourselves understood which resulted in frustation and confusion. We were unable to book tours or have internt access during our stay. Our rooms were neatly made up each day, although the sheets were not replaced during the stay, there were fresh towels everyday but we could not get face cloths. It also took us 2 attempts to get an iron and board. Overall we enjoyed the Mercure, especially the rooftop pool and outside areas on the roof... great at sunset with a beer.
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5/6

rating

The standard room which we stayed in...
The standard room which we stayed in was clean. It was a basic room with the neccessary amenities provided, and even a balcony big enough for 2 persons to sit comfortably and chill out. Value for money. Only complain is that the walls are thin, hence you can hear your neighbours talking and other room doors opening or closing, and as our room is situated near the staircase, you can also hear people walking pass and talking very clearly. But if you are basically out the whole day, this room will suit you very well.
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4/6

rating

The hotel is just in front of...
The hotel is just in front of Kuta Beach, very accessible. As it was our wedding anniversary, the hotel also gave us roses and a lovely chocolate cake. We were very impressed. The only downside was the swimming pool which was too small. When there are more than 10 people, it becomes quite a crowd. Overall it is still a pleasant stay. We will definitely stay in Mercure Kuta again if we are going to Bali.
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6/6

rating

I love this Mercure Kuta very much!...
I love this Mercure Kuta very much! Their services were great! Their rooms are funrnished very all amenities and the room was well maintained. I love the pool view which overlook the kuta beach. Really appreciated the little things that the hotel staff did.. like giving us the welcome drink, honeymoon stuff etc. The only - point would the room is not very big. But its alright for me as i went there with my bf. I will definitely go back to Mercure Kuta again the next time i go to Bali!
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4/6

rating

Overall the hotel is ok. Just dat...
Overall the hotel is ok. Just dat the size of the room is very small.But i m ok wif it la. Cos i dun need a big room for the holiday mah. The balcony is far too small for at least 3 persons to enter or maybe 2. Toilet is small, bathtub is small. The best thing i like is the view from the swimming pool area. Coolz... (",) The location of the hotel is just next to Hard Rock. directly opp. the beach too. Staffs are friendly too.
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3/6

rating

My wife and i just loved Mecure...
My wife and i just loved Mecure Kuta. Amazing location. Rooms were cozy, needed some lights in the closet though. Breakfast spread, could do better. Overall a nice place if you get a good deal.
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4/6

rating

Overall, the room is well equipped with...
Overall, the room is well equipped with full amenities. However, the room is too small and have some difficulty to get into the bathtub due to the layout. Very good location with nice swimming pool. But regret to say the price of the hotel spa & massage service is much too high compared to others.
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5/6

rating

the service is excellent. however, due to...
the service is excellent. however, due to the high season, i couldn't get my room changed to a similar one (the air-con was spoiled that's why i requested for another room). they proposed to me a smaller room and one which doesn't face the sea. other than that, everything else is good. breakfast was ok.
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4/6

rating

Most of the rooms are smallish but...
Most of the rooms are smallish but it has a great bathroom which can only be made better if the showers and bath are refurbished. The pool area was smaller than pictured in the website and because its central location was in the heart of Kuta, expect some noise from the street and surrounding nightspots. Friendly and eager to please staff must be commended. No services for the business traveller unfortunately except for the Internet cafe.
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5/6

rating

had a great time at mercure kuta....
had a great time at mercure kuta. the location and pool is super. good service.
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