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Mercure Kuta Beach Bali  

Jl. Pantai Kuta 10x Br. Pande Mas View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 153 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
5/6
Quality of room
3/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

153

 

Room prices from

Updating Rates

 

5/6

rating

The location is good. Just across the...
The location is good. Just across the road is kuta beach. Breakfast also good.
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2/6

rating

The staff at the reception are not...
The staff at the reception are not friendly.But overall, the stay is satisfactory.
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5/6

rating

We both enjoyed the Mercure. The rooms...
We both enjoyed the Mercure. The rooms could have been a bit larger as we booked a superior room but had neither a view of the beach or a large room. Standard rooms must be very small. The staff were wonderful and loved to speak English to improve their language skills. The buffet breakfast was great and there was always plenty to eat, although the restraunt was not well supported at night even though the food was reasonably priced and very tasty. All the staff were very pleasant, constantly greeting us and very helpful. We would have prefered to have someone at the reservations desk who spoke English fluently as we were sometimes unable to makes ourselves understood which resulted in frustation and confusion. We were unable to book tours or have internt access during our stay. Our rooms were neatly made up each day, although the sheets were not replaced during the stay, there were fresh towels everyday but we could not get face cloths. It also took us 2 attempts to get an iron and board. Overall we enjoyed the Mercure, especially the rooftop pool and outside areas on the roof... great at sunset with a beer.
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3/6

rating

first the good points :- great location...
first the good points :- great location with fairly good sea view. many restaurants, convenient store and shops within walking distance. nice pool view although the green water did not look too palatable. not much facilities. rooms were small and not entirely free of small roaches in one of the 3 rooms our group stayed in. breakfast was passable but service was slow during peak morning hours. stay here only if you want to be in the heart of Kuta or to surf with the crowd everyday. otherwise, give it a miss.
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5/6

rating

We are very satisfied with Mercure Kuta's...
We are very satisfied with Mercure Kuta's location and the service received.Our room size is adequate, and the experience looking over the sea from the pool deck was great. We however hoped the included breakfast would have SOME variety - the same few dishes were served for the 4 days we stayed!
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5/6

rating

The standard room which we stayed in...
The standard room which we stayed in was clean. It was a basic room with the neccessary amenities provided, and even a balcony big enough for 2 persons to sit comfortably and chill out. Value for money. Only complain is that the walls are thin, hence you can hear your neighbours talking and other room doors opening or closing, and as our room is situated near the staircase, you can also hear people walking pass and talking very clearly. But if you are basically out the whole day, this room will suit you very well.
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6/6

rating

Very nice hotel, right in front of...
Very nice hotel, right in front of Kuta Bay, right on downtown. Excellent breakfast and beautiful swimming pool. Very good service.
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3/6

rating

The hotel location very strategic .. the...
The hotel location very strategic .. the beach was just across the road,Hard Rock Cafe was just beside the hotel & the shops are just within walking distance.Taxi's & horse carriages within reach .. a tourist spot.The room rather crampy though ..toilet & bathtub ok .. if there's a reason to stay here beside the location .. the swimming pool ! Located on the 4th storey facing the sea ... wonderful view.But the swimming pool is very small & depth of only 1.5 across ...
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4/6

rating

The hotel is just in front of...
The hotel is just in front of Kuta Beach, very accessible. As it was our wedding anniversary, the hotel also gave us roses and a lovely chocolate cake. We were very impressed. The only downside was the swimming pool which was too small. When there are more than 10 people, it becomes quite a crowd. Overall it is still a pleasant stay. We will definitely stay in Mercure Kuta again if we are going to Bali.
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6/6

rating

Booking with asiarooms were easy & fast,we...
Booking with asiarooms were easy & fast,we hd a great time in bali not to mention the hotel is great.Plus location wise is perfect with a super great view of the beach.thumps Up!
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