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Kuta Paradiso Hotel, Bali  

Jl. Kartika Plaza, Kuta P.O. Box 1133 & 1134 View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 63 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
4/6
Family friendly
5/6
Value for money
4/6
 
 

AsiaRooms.com reviews

63

 

Room prices from

Updating Rates

 

4/6

rating

Good
Our check in was efficient , we were directed to our room 212, put our bags down, only to be told that this rooms bathroom wasn't working, we were then put into 208, the room was directly over dining area which was noisy in the morning, also it was rainig and the buttering didn't work, so all we heard was a waterfall of water onto the plastic roof over the dining area, the pool needs a good clean around the rocks and sides, and there was no bacon or baked beans in the breakfast area, it is a a same that you catered more for the Asian market. But wonderful staff, and the duty manager on our check in was wonderful and helpful. I would love to say I would stay here again, but would have to see if certain changes at this hotel.
Kind regards
Elaine Flynn
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3/6

rating

paradiso
The room was very run down and old. It was noisy in the night because my room was facing a live band pub and i could not sleep till 12 midnight. i love the lieocation of the hotel which is very convenient to many restaurants and shopping.
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3/6

rating

For the amount of money you pay i wouldnt stay here again. Fridge wasnt working when we arrived, asked at the front desk to have it looked we were told we had to pay a DEPOSIT of $100 AU...a deposit to have the fridge working...i dont think so! Rooms are outdated besides the bathroom, quite noisy at night, food was ok!!
Best thing about this hotel..location, staff who takes the bookings were very helpful when we needed to cancel a room (no charge) & the pool area! Can get nicer places for cheaper thou
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6/6

rating

four day break
i have stayed at this hotel many times before and i highly recommend it to all my family and friends the staff are all so very friendly and very helpful it was so enjoyable i had a need to call for some assistance with my tv and within minutes they had someone up to fix it i can only speak highly of this hotel and will continue to stay there my room was very clean and it is very good value for money.
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5/6

rating

a very good stay. recommended
our stay at this hotel was for 4 nights. the stay was excellent. the staff were friendly and accomodating in every manner. the room was clean, spacious, and had everything one needed on a trip. breakfast was quite reasonable but toaster was very outdated. also, the location of the hotel was very good but not as close to the beach as many other hotels. it was not front facing hotel. you have to cross a lane and walk for atleast 10 minutes to reach the beach. surprisingly, wifi was not available in rooms nor in public places like lobby for free. it was highly priced. furthermore, we had to print our tickets from hotel so they charged exorbitantly for the use of internet at their business centre (where it is charged per minute) and for the print outs. one tip for all who plan to go: reservation should not be made over the counter at this hotel as the rates through these booking websites are much cheaper.
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4/6

rating

Ok hotel. Expensive. Good points: attentive staff....
Ok hotel. Expensive. Good points: attentive staff. clean. OK breakfast. good bed. good pool Bad points - price quoted in $US but billed in Indonesian Ruphiah at the hotel notion of the current Exchange rate - effectivley adds 10% to price. Internet costs 200K ruphiah a day or 100K an hour. It was the most expensive internet access I have encountered in the world. note -free WIfi nodes at coffee bar over the road Hotel aLmost on the beach but you have to walk through alleys full of touts and stall holders seeking your business to get to beach. Electric kettle didnt work. Would look at other properties in the future If I returned to Bali
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2/6

rating

The hotel staff was lovely, the room,...
The hotel staff was lovely, the room, however, was not. The rooms and enitre complex are in dire need of a facelift. The pillows felt like a folded blanket. I expected more from a hotel given so many stars. I'm pretty sure it was given at least four stars when I booked. Lights were out in bathroom and hairdryer did not work. Good location for walking to beach, restaurants. Way overpriced for condition of hotel.
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0/6

rating

Our stay was quite good and is...
Our stay was quite good and is the third time I have stayed at this hotel. It is very convenient for shopping entertainment beach and everything around Kuta. The Spa is very good and also the pool and other facilities quite good. I don't think that I would agree with the 5 star rating as facilities are getting old and faulty and not as clean as many other places I have stayed in.Probably 3 1/2 or 4 star may be more appropriate now. Please let them know to fix the booking problem as our confirmed rooms were not available when we arrived. Service to fix any problems was quite slow. Service at the breakfast buffet was also poor at times. The food at breakfast was always the same and not 5 star quality either. I was very disappointed when we arrived at about 1am with baby in tow and had to wait for ages to check into a room as they didn't seeem to be able to find the booking for two rooms booked through Asia Rooms. Eventually they put us into 2 inferior rooms for the night saying we would be moved in the morning. We also had to keep reminding them to provide a cot for the baby in one room. It was rather stessful at that time of the morning with the baby and we were not offered any kind of refund for the one night in 2 inferior rooms which were at a lower cost.
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3/6

rating

Smoking smell in the room. No access...
Smoking smell in the room. No access to beach.
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5/6

rating

Location of the hotel was great. ...
Location of the hotel was great. Easily accesible to Discovery Shopping Centre and Kuta Beach. Surrounding have plenty of resturants.
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