Unfortunately my stay was ruined by the...
Unfortunately my stay was ruined by the (non) reaction of hotel staff to a missing item from my room. In short, a blatant theft by the hotel staff !
Upon check out at 12 o'clock I mistakenly forgot to take my favorite pair of levi jeans from the closet.
My partner had seen them there as she was taking her clothes to pack.
I realised this at 5pm when I was dressing for my flight home and raced back to the hotel.
The reception staff thought it was funny and made no effort to locate the jeans. I literally had to force the hotel staff to use a spare key to enter the room. The jeans were no longer present in the room and new guests had checked in to the room.
Then my partner arrived and started talking to the hotel staff in Indonesian. They seemed to think it was a big joke and not their problem.
At that point I went back to the room and the new occupants (elderly couple) from America confirmed the jeans were not present upon check-in.
It was clear that the housekeeping department had taken the jeans as their own property. What type of hotel does not even leave lost property for at least a day in the Lost Property section ?
Dishonest and unaccountable staff !
