Family friendly, lovely staff
We had a bit of a mix up when we arrived as our room had been cancelled - still not sure why, but luckily the reservations manager upgraded us so we ended up with a fabulous room, enormous! Everything was very clean and well kept, food was good - breakfast buffet excellent. Good value for money, not as posh and well kept as many of the Nusa Dua hotels, but that leant a nice atmosphere to the place and you didn't feel like anyone minded as the kids played as noisy kids do by the pool.
The real highlight was the staff, extremely friendly and polite, really tried to make our stay as comfortable as possible, great job!