We stayed here for one week and...
We stayed here for one week and were REALLY disappointed. This is a five star hotel, but to me it was more like a 3 star. The hotel is old and in my opinion very run down. The room was not clean, we had several problems with the light and TV in our room. We called the reception several times before someone finally came up to the room and fixed it! It felt like the staff were nice because they had to, it was not genuine at all. Everytime we came to the reception we felt as if we were a burden(absolutely not ok in a five star hotel)We stayed in different hotels during our trip to Asia, both one star and five star, and this was by far the worst. I would never go back here. The pool area was also really boring and not cosy at all, I thought that in a good hotel at least they would try to make it look nice...The SPA was also a disappointment, we had been to SPAs in Java and it is impossible to compare with this, noisy, unwelcoming SPA.It was just by the pool and there were people outside the "treatment" room talking loudly, tour groups etc..I did not feel like I had a calm SPA experience. It was more stressing than relaxing. The breakfast was also poor, there was a lot to choose from but again, I had much higher expectations on a five star hotel.
We would definitely book via Asiarooms.com again, all the other hotels were great, but we wouold never go back to this hotel. I think someone should review this hotel and give it the status it really deserves, a three star hotel(we shuold also pay like for a three star then people would not get disappointed). Our holiday overall was great and I would definitely recommend Asiarooms to all my friends!
