Great resort
We stayed for 6 nights. Check in was very pleasant as we arrived in the evening, the staff gave us a drink with lemongrass and it was very refreshing. This resort is very big. This resort has been well maintained over the years. It is very clean, inside the rooms and around the gardens. Very well presented - The furniture is in good condition, the chairs are comfortable. (comfortable for large people). The buffet breakfast is huge. You can have Asian or Western food, and there is no shortage to choose from. The staff are very friendly, they ask about your day, how's your room, is there anything they can do for you etc.
I used the Samatha Spa attached to the hotel. This is a luxury Spa and well worth it, after all you get what you pay for. So go here, not to the ones on the street. Ask for Dessi. She is absolutely lovely and gives a great massage and facials. I highly recommend this place.
We stayed in a Pemier room on the 3rd floor that overlooks the pool. It was a great room and the bed as huge, however it was too hard for my back. But some kids were in the pool at 7.30am and made such a racket that people on the ground floor were complaining. Parents need to look after their kids and be more considerate of others.
This hotel has good security, we always felt safe. The restaurants had great food. The Sands on the beach was recently refurbished and had great lounges to sit and have a drink watching the sunset. Over all I highly recommend this hotel to couples, singles, and families. It may cost a bit more but it was well worth it. At the back of the hotel along the beach, there is a wide path that takes you all the way into Kuta - The Discovery Mall only a 5 - 10 minutes walk away. We used it more than the uneven footpaths on the main road where you are always getting hassled by street sellers.
