Everything went very smoothly from the start,...
Everything went very smoothly from the start, from the guide who was waiting for us at the Denpasar airport for the transfer to the hotel (which we had arranged just the night before) even when there was abit of delay on our part.
The room was lovely, we had a free upgrade to a villa (i think the Taman villa) with a pretty balcony overlooking the pool. I hear that free upgrades occur rather often during off-season periods, so you just might want to take that chance. There was another smaller room which had a work desk and extra space to store luggage.
The room itself was very beautiful, a good blend of modern amenities and Balinese paintings. The bed was comfortable, and the huge mosquito nets were pretty and effective. The air-conditioning worked well as well. The room service was perfect - towels changed promptly, bed made, mosquito coils relit etc during the time that my friend and i were in town at Ubud.
Breakfast was very good - love the banana pancakes!
And, the service! Very polite, friendly, cheerful and kind staff. Wonderful people. One of them offered to show us pictures of his climb up Mount Batur when we were waiting at the reception area. The free shuttle service to Ubud was great, and the drivers were punctual, friendly and very patient. When we were looking for a place to get a Balinese massage, the driver actually offered to let us alight at various places to check out the prices before deciding on which place we wanted to go to. Transport was a breeze in Ubud because of them.
There is also a Art gallery at the entrance, where i met the owner of the place. He was very well-informed about the different types of Balinese paintings, and was very friendly as well.
I don't usually like writing long reviews, but i thought this Villa deserved one. Definitely going back.