There is no TV, no fridge, no...
There is no TV, no fridge, no mineral water and no
coffer maker. The bed was the worst that I had ever
slept on in a hotel. The bed will make a lot of noise
if you move around - definitely not good for
honeymooners. The mattress was also too soft until I
felt like sleeping on a water bed. The size of the
room was also very small. Technically, the space is
limited to 2 feet wide surrounding the sides and the
bottom of the bed, and it is just enough for you to
walk out from the room and to the toilet. The toilet
is so small that it can't even fit a proper sink.
There is a dirty sink located inside the room (not the
toilet). I don't even dare to use the bathtub as it is
dirty and not well maintained.
The service was also very impersonal and lousy
compared to another resort(Sri Phala) that I was
staying at Sanur a few days before I moved to Ubud.
When I arrived early to check-in, I was told by the
front desk that I could not check-in until 2pm.
However, they offered to help me put my luggages into
my room when the room I was suppose to check-in is
emptied. So, I can continue exploring the Ubud town
and not worrying about coming back to the hotel to
check-in at 2pm. Unfortunately, when I came back at
night, I found that my luggages were still at the
front desk. The hotel staffs did not do what they
promised to do and simply putting my luggages beside
the front desk. I feel that they are not treating
their words seriously.
If I had known that Pertiwi Resort is such a lousy
place to stay, I would have extended my stay at Sri
Phala Resort, Sanur. Travelling by taxi from Sanur to
Ubud only takes about 30 minutes, and the fact that
Sri Phala is $USD15 cheaper than Pertiwi, I could
easily justify staying in Sanur and visit Ubud daily
by taxi. It is just not worth staying at Pertiwi. If
you are considering staying at Ubud, I would suggest
you look for other boutique hotels at Ubud.
Read full Pertiwi Resort & Spa, Bali review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly