Visit May 2011
We have stayed at this hotel a number of times and love the setting and gardens, however the room we had was very dirty and poorly maintained.
Breakfast was adequate but the staff did not seem organised or go out of thier way to actually provide service we noticed a number of guests ask for seating arrangement but staff were not accomodating.
Restaurant service at dinner was appalling, could not get attention to order drinks, then waited 40 minutes and order was wrong, food order dealt with a little quicker but quality very ordinary, prices for drinks - food and service was expensive for what you got, again love the location and gardens but would not stay again based on this experience, this was my 28th trip to Bali.