Tks to seek feedback. The view from...
Tks to seek feedback. The view from the hotel was nice and beautiful. The service were generally good. With the current global financial crisis, perhaps the offering at the hotel, particularly prices need to amend slightly in order to attract more customers.
With regard to the facilities, suggestions is to spruce up the facilities a little. 2 areas highlighted below for your necessary actions, pls.
Suggest to look at the ventilation system. As we enter the entrance to the hotel, we were greeted with a strong stench of urine smell, which came from the toilets beside the hotel room, beside the corridor was not well lit, with broken lightbulbs and lightbulbs missiing. 1 or 2 ventilation fans along each floor will solve the ventilation problems.
The rooms with attached toilet was nice, but it will surely help with fans to pull in fresh air and extract out the foul smell.
We stayed in Rm 509, 510 and 511. Somehow, there was an eerie feeling, which cause the goosepimples to rise when you are standing along the corridor beside room 509, which happens to be the room where we were staying. The goose pimple subside when you enter into the room. The above was re-confirmed by the drivers after our stay in Lakeview.
Read feedback from Lake View Hotel Kintamani, Bali
Thank you for your feedback, especially for your constructive criticism and suggestions.
Lakeview Hotel has come under new management since 3 June 2011, and we are working on resolving the issues such as the ones you have highlighted.
If you walk down the corridor of room 509 today, you will find it better lit and decorated with large-canvases featuring batik-paintings by UK artist Sandy Infield.
We have also been knocking down some walls to improve airflow and natural lighting.
With all these improvements, we are not raising our prices. However, with the declining value of the dollar there does seem to be a perception that the hotel seems expensive. However, we have tried to give more value for money by including simple homely touches such as tea & coffee making facilities in the room, as well as freshly baked homemade cookies.
I hope that you will make some time to try our new and improved services.