I stayed here for only 2 nights....
I stayed here for only 2 nights. I checked in around 8pm on my arrival. The lighting at hotel lobby was poor. They use dim yellow bulb. I felt unconfortable from the moment I stepped in.. the environment is just not bright enough. We were leaded by the staffs to our rooms, if not, I may fall into the fish pond, as I can barely see in the dark. Worst thing is the lighting in the room are the same, very poor in such a BIG room. My friend & I have an uneasy feeling, it makes us think of "Haunted House". I stayed at the 1st floor which suppose to have a better view. I was told by my friends (staying at downstair) that they can see me from the pathway outside my room, even I put the curtain down. It was a very thin layer of curtain which don't provide any privacy to the guest. I felt so ashamed as I don't notice people can see us from outside.... During our stay, there were some construction work carried out at the back of the hotel, which eventually will block the nice paddy view. The tiles in the swimming pool are defective. My friends & I were "scratched" by the sharp tiles while we rest at the side.. I really hope Panorama Hotel can improve in all these bad points I mentioned. Besides all the above, the view from rooms (so far..), staff services & location are all fine to us.
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Summary
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5/6
Customer service
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4/6
Cleanliness of accommodation
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4/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly