not great
We arrived at the hotel after a12 hour transit to be told they don't have a booking for us, but were told that we could have a room if we changed rooms the following day. Was told the reason our booking had not come through was we only made our booking whilst sitting at the reception desk! I told them that I had booked 3 months earlier and that we were to busy to change rooms the following day. Being extremely tired and frustrated after trying to check in after one and a half hours I took thee room and said we will be leaving in the morning, I was then told I would have to pay a cancellation fee which infuriated me as I can't be charged that if I have no booking.
Get to room dying for a cold drink and there is no fridge! Go back to reception
Where I am told they will bring one. 20 minutes later they arrive with fridge, put it in cupboard upside down and leave! No Mimi bar! I open it half hour later and it doesn't work and smells like vomit!
Manager is extremely good but cannot be there 24/7. The next day he came and said he had heard about our problems and was willing to do anything to fix it. We were able to stay in our room.
Apart from poor check out everything ok. Pool has no sun chairs and tv reception terrible but we were never really in our room. Beds were comfy but shower was crap! U cannot stand under it have to hold it. Main bedroom can here waiting draining loudly all day and night.
Position is ok if u have a scooter with circle k just up sunset road.
I wont be going back but I must say the manager is great doing everything he can in a bad situation.