PROMPT TO MAKE IT RIGHT FOR YOU
Great stay ! Staff very friendly, the two managers very on-the-job, they listened to our "complaints" and will take actions almost immediately, one of the names is Mr Yoga. This is very crucial because all hotels will have problems, it is a matter of how fast the staff react to solve the problem for you. Our air-con was not cold enough, they fixed it when we went out and it was cold when we came back. The water pressure was low, fix it too. The pillow smelt like it had not been washed or changed, given fresh pillows. Mosquitoes, their routine is twice a month, happen once during our stay, but rained later in the night, and the next morning we expressed that we were worried that the rain could have washed away the effect, well...they fog again the same day. The hotel compound not so big, thus not so difficult to re-fog. The gym was under renovation, but its OK for us. Rur rooms were just next to the pool...great. Room is big, bathroom big. The wifi free in lobby and cafe, but cos the compound not so big, we get the network in room also, great. The location, about 10mins free shuttle to Sanur beach and shopping. A taxi to Legian, another shopping streets and pubs more for below 30 years old, take about 30mins and taxi cost about 100,000rupiah, about SGD15. Hotel breakfast, not buffet and only 3 selection, but they cook fresh when you order, so good enough. TV, very very limited channels, but OK for us cos we are out most of the time, so it does not really matter, but if hotel can improve on this, will up one more. overall hotel stay, fantastic, very personal touch. Very definitely stay again.