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Kusuma Resort, Bali  

Jalan Arjuna Gg. Raja No.6 Legian View this hotel's location on a map
 

Overall Hotel Reviews

4/6

rating

Based on 3 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
5/6
Quality of food
4/6
Family friendly
6/6
Value for money
4/6
 
 

AsiaRooms.com reviews

3

 

Room prices from

Updating Rates

 

6/6

rating

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2/6

rating

fully booked
We made a booking and received a confirmation of our booking and used a creditcard to "guarantee our booking". However, when we arrived at the hotel the hotel was fully booked, and the manager made a booking at another hotel for us and tried to convince us this hotel was better value for money. It took us more than an hour to be guided to the hotel with our own rented car, because the delay we were just too late to bring back the car and had to rent it an extra day. The week before i stayed at the same (Kusuma resort) hotel, these rooms were nice and clean, but the rooms in the other hote (Puri Saron)l we were transferred to were worn out and not clean at all (especially the bathrooms were dirty and worn out) . Since we only stayed there overnight the day before we left to the airport we decided to stay in the hotel, but we would defintily don't go back there and wouldn't recommend it to others. I visit Bali twice a year for my work and this is the worst experience i ever had in a Balinese hotel.
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5/6

rating

We had a relaxed and enjoyable stay. Our room was very big with aircon, foxtel, and clean bathroom. The pool was clean and well serviced. No pool side bar/ pool towels available. The staff were very friendly and helpful. Breakfast was included in the cost of the room, it was very basic. I would have preferred it not be included and reduced room rate. The resort is very quiet and peaceful a good place to relax. Wifi worked in our room as well as the restaurant. Taxi drivers at the airport didnot know where the resort was, luckily I had a map as they didn't recognise the address. I would stay there again.
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Prices are exclusive of taxes and service charges