Aston Balikpapan Hotel And Residence
Jalan Jendral Sudirman No 7 Balikpapan, East Kalimantan
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Overall Hotel Reviews
Based on 2 reviews
A few disappointing things with the room's cleanliness. The shower did not drain correctly and the kettle was not clean(full of noodles).
Overall though I was impressed with the hotel and staff. The hotel is well situated in Balikpapan and the food and staff are very good.
Overall though I was impressed with the hotel and staff. The hotel is well situated in Balikpapan and the food and staff are very good.
When check-in, debris was found on the...
When check-in, debris was found on the floor and unroll carpet.
Before going to swimming pool, we checked in our cupboard no towels. And when we are down there for 30mins and no one hand towels after we feedback.
Then Hotel claimed there are yellow towels given, came to our room to check and verify again which is true no towel. And we were asked to sign loan form for towels and hair dryer. Toothbrush was given 1 set and we have 2 person checked in. Massage was for 1hr and payment was charged for 1hr 45mins. The headboard for the bedroom have a smell. When raining heavily, the walkpath to the lobby is not covered properly, we both got wet. I have asked for non-smoking room, but given smoking room.
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