In fact, the service and location is...
In fact, the service and location is good. However, the sound of the door bell of opposite units posed disaster for us. Frequent door bell sounds, opening and closing of doors, especially in the middle of the night and early morning from our opposite unit neighbour on our last night could be heard clearly in our room and has disturbed our sleep badly.
Read feedback from Grand Seriti Boutique Hotel, Bandung
Good day to you,
On behalf of KAGUM Hotels, the managing company of Grand Seriti Hotel, Grand Serela Hotel, Banana Inn Hotel, Golden Flower Hotel, Carrcadin Hotel, Amaroossa Hotel, and Prime Royal Hotel, we would like to thank you for your review of Grand Seriti Hotel. Though we are glad that you have recognized our service and location, we realize that there are concerns that have marred you from a perfect stay with us. We apologize for the inconvenience and we thank you for your invaluable direction in things that we need to improve even more.
Warm regards,
Kagum Management