Where's the Japanese restaurant?
I selected this hotel as it was supposed to have a Japanese restaurant (per the website) besides the usual cafe, but there wasn't. The cafe provides only a basic breakfast buffet. Drinking water is also not provided in the room, it's retailed for RP12,000 per bottle. There were 2 blackouts in one of the afternoons though power was quickly resumed. If you're planning on a leisurely swim, the pool is very small, forget it. Staff were generally friendly, but didn't seem to understand much English. Also, upon check-in, we asked to pay the room rates in full, the duty staff collected SGD150 from us, however, upon checkout, the collected amount reflected on the invoice was only RP914,000 (equivalent to SGD142 per the hotel's exchange rate), resulting in us paying another RP7,200. Although it amounted to only slightly more than SGD11, I'm unhappy about the dishonesty of the staff.