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Novotel Jakarta Mangga Dua Square  

Jalan Gunung Sahari Raya No 1, View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 16 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
5/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

16

 

Room prices from

Updating Rates

 

5/6

rating

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4/6

rating

As a backpackers couple we stayed in...
As a backpackers couple we stayed in this hotel because we had 1 night in between our flights. It's a very nice, clean and friendly hotel. The price/quality is good; you pay a bit more than an average backpackhotel in Jakarta, but you also get more than average. The pool is very nice to relax and the food in the restaurant is delicious. The location is good because it's close to the main road to de airport, but that's about it (not close to luxury shopping malls).
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5/6

rating

the hotel location is perfect. it's in...
the hotel location is perfect. it's in manga dua square which is very safe area and very important for shopping. the problem with the over all rating I give the hotel that because of the following: 01- I requested non-smoking room, but the room smells sigarettes untill I check out. 02- the curtain is broken from one side that made me wake up early next day of arrival. I tried to fix it but no way. so, I have called the front desk about that but they don't do any thing about it just they said sorry. I asked them to transfer the subject to the duty manager but I didn't receive a feed back from him till now. I found the front desk people very careless and the room housekeepers should be caring about such problems with the curtains before checking in another customer. thanks and regards, Abdullah Mulla Jedah, Suadi Arabia
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5/6

rating

I would say that the hotel staff...
I would say that the hotel staff is superb and able to joke but the only downside was while some of our group were upgraded to level 8, we could not use the executive lounge there. Overall was a good stay and definately would return there on my next visit.
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5/6

rating

This hotel is located in a strategic...
This hotel is located in a strategic area of Jakarta. Lots of amenities and easy access to the express way to airport or other part of Jakarta. I've stayed here for my last few visit for business meeting and it always make me feel at home. The only downside is the traffic when you exit the toll, but if no traffic, then its not Jakarta :)
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5/6

rating

Good hotel by the slums....
Good hotel by the slums.
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5/6

rating

The hotel is great!!!! The hotel environment...
The hotel is great!!!! The hotel environment is pleaseant and clean... My sister was not feeling well on our last night in Jakarta, we actually requested for in house doctor and the service counter done it promptly.. The duty manager offered to send my sister to the nearest hospital by the hotel transport.The kitchen staff actually willing to make a bowl of plain porridge for us in the middle of the night.Their kind gesture of actions seem simple but it touches my family heart. It really a nice experience for first timer like us... Definitely will stay there and recommend the hotel to my friends....
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4/6

rating

no comment...
no comment
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5/6

rating

my kids didnt njyoy styng here due...
my kids didnt njyoy styng here due to d swimming pool not to their expectation...
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5/6

rating

I have a great room over-looking the...
I have a great room over-looking the pond. The security personnel were friendly and maintain good service. My local friend sent me 2 boxes of home-made cakes and left it with the concierge who in turn handled nicely to me when I returned from a long-day of shopping. Bed was comfortable and I have no issue with the hotel's service standard. However, a check-out phone reminder from the reception would be much appreciated.
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