Aston Palembang Hotel and Conference Centre
Jl. Basuki Rahmat No. 189
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Overall Hotel Reviews
Based on 3 reviews
My experience of staying at Aston hotel Palembang
Saturday 29 Oct I arrived in Palembang airport and as i had confirmed Aston hotel two days earlier to be pick up in the airport and they said everything is in order. With my 8 years old daughter who is really tired from the long flight and there was no one from the hotel pick us up from the airport. I have to get another chartered taxi to take me to Aston.
When I arrived in the hotel, as I waiting to check in, I have to wait for a long time standing and there was no explanation why they had to help other guess who came after me and wanted to be check in first. Most of the staff member is very young and unfriendly, no greating or curtesy and they dont care about what the guess needs. The room is good and excellent but the bathroom drain was blocked and really unpleasant to be shower in floated water. The worse part was the swimming pool open from 8 am to 6 pm, as we wanted to swim very early or later when we come back after our day activities but we can not swim because we usually arrived after 6 pm each day.
The food was excellent that the only things I am happy with.
When I arrived in the hotel, as I waiting to check in, I have to wait for a long time standing and there was no explanation why they had to help other guess who came after me and wanted to be check in first. Most of the staff member is very young and unfriendly, no greating or curtesy and they dont care about what the guess needs. The room is good and excellent but the bathroom drain was blocked and really unpleasant to be shower in floated water. The worse part was the swimming pool open from 8 am to 6 pm, as we wanted to swim very early or later when we come back after our day activities but we can not swim because we usually arrived after 6 pm each day.
The food was excellent that the only things I am happy with.
Power supply black out happened twice during my stay. I have to call the operator to tell her of the power black out.
Aston Palembang
I would love to stay further in this hotel.. Friendly reception, good breakfast and very clean rooms.. Well done
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