Arrived @ 9.45am & was informed that my room will be ready in 15mins.. Friendly & very helpf hotel staff, from bellboy, frontdesk to housekeeping. Love the room, value for money, gonna miss those cute & comfy little pink cushion!!! My only minus point is the lack of an electric kettle for me to make myself a hot drink or a cup noodle... That's why it's not recommended for families travelling with small children... You're gonna have to take a thermos down to the ground floor cafe to ask for hot water... Overall had a nice shopping trip with my mum!