Hyatt Regency Yogyakarta
Jalan Palagan Tentara Pelajar 55581 Yogyakarta Indonesia
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Overall Hotel Reviews
Based on 53 reviews
Too short a time
We had missed a flight to Yogyakarta so had to fly to Solo instead,so it was far too late when we arrived (7-00PM). We were treated very well at lovely Hotel in a beautiful setting.
Everything at this hotel is first class including the staff.it is without doubt one of the best hotels I have ever stayed in.I would highly reccomend it to anyone.
Everything at this hotel is first class including the staff.it is without doubt one of the best hotels I have ever stayed in.I would highly reccomend it to anyone.
Enjoyed our Stay
Friendly staff, clean rooms and nice pool are the first things that come to our mind. It is real value for money. The staff kindly provided us Wheel Chair for my Mother and added Complimentary Breakfast and Airport Drop. Also had fun in Swimming Pool area.
The only complaints we have are 1) location is slightly away from City Centre and 2) staff at car rental was not updated. Only after travelling to Losari did we find out that the Coffee Plantation was closed. On our complaint, we were not charged for the trip.
A suggestion will be to add 1-2 Indian dishes in the Menu.
The only complaints we have are 1) location is slightly away from City Centre and 2) staff at car rental was not updated. Only after travelling to Losari did we find out that the Coffee Plantation was closed. On our complaint, we were not charged for the trip.
A suggestion will be to add 1-2 Indian dishes in the Menu.
Yogyakarta holiday
Very good hotel. Very helpfull staff. Highly recommended.
Really a nice place, in the middle...
Really a nice place, in the middle of the nature, with good food and nice staff. Wonderful stay. View on the volcano.
The Hotel rooms (Superior/ Deluxe) have a...
The Hotel rooms (Superior/ Deluxe) have a great view and a lovely sit out balcony .
The Tour desk at the Lobby was helpful for Tours to Borobudur / Pramabanan and other sightseeing tours.
Overll our experience was very pleasant and we would recommend this hotel.
When we placed the reservation, I explicitly...
When we placed the reservation, I explicitly requested a twin room (i.e. with two beds) on a higher level. The confirmation did also state such requirements. When I checked in at around 1:30p.m. , I also made a very clear statement on this requirements at the front desk. The front desk staff confirmed that my room was a twin room. When we bought our stuffings and walked a long way across the corridor to my room and we found the room had only one king size bed inside. We felt very upset and took back all our stuffings and walked a long way back to the front desk. After talking with three of hotel staff and found that twin room for balcony type was no longer available on that date (because of there was a big group check in). We requested to down grade my room to standard class and would like to have a refund on the difference of room rate. But this was declined by Hyatt because they claimed that the reservation was booked via travel agent. They can only offer a upgrade to 'Ball' room but this room is on the GROUND level.
Another event was when we went to the ground level restaurant for breakfast on next morning. The entrace staff infomed us that our breakfast should be offered on another lounge on the second floor. When we walked upstair for a long way to this lounge, the lounge staff told us that our breakfast should be served on the original restaurant on the ground floor. I cannot beleive Hyatt will make another mistake ( I only stayed at this hotel less than 24 Hours). By the way, the choice on this lounge is very limited.
Moreover, on the second morning, the restaurant staff made the same mistake againa and informed us that our breakfast should be served on 2nd floor lounge.
I think the management of HYATT is very very pooor and will not recommend to my friends.
Beautiful hotel with lovely landscaping. Great place...
Beautiful hotel with lovely landscaping. Great place to chill out though the facilities are a bit lacking other than a great pool. If you are a golfer, then this would be perfect.
Very nice hotel with friendly staff in...
Very nice hotel with friendly staff in beautiful surroundings
everything is perfect, I am very satisfied...
everything is perfect, I am very satisfied with this hotel
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