Narita Excel Hotel Tokyu
31 Oyama ,Narita Chiba,
Tokyo Narita International Airport
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Overall Hotel Reviews
Based on 271 reviews
It is the perfect hotel for a...
It is the perfect hotel for a one-two days stay close to the airport. There are frequent free transfers from/to the airport, several restaurants, convenience store/gift shop, vending machines, a pool and gym for free, and a spa/sauna service for a small amount of money. The rooms were quite big for Japanese Standards, and very clean, but the bathroom was a little poor and old. There is LAN connection and TV with several international channels. I think it offers better facilities than other more expensive hotels in the same area. I found the staff extremely efficient, but sometimes very dry. Overall, an excellent hotel.
Our stay at the Narita Excel was...
Our stay at the Narita Excel was most enjoyable. Staff are absolutely customer friendly and professional and very accomodating to our needs and wants. Was also a hotel that we had surprisingly met alot of people we had met around the world. We were pretty impressed and pleasantly surprised to have met all these people in the same hotel we were staying in.
Thank you so much for a wonderful stay and merry christmas and have a blast of a new year.
Marie Koroi
I've stayed at this hotel twice now...
I've stayed at this hotel twice now while transiting overnight through Narita and it is an excellent location and value for the price. The service is outstanding and they go out of your way to make the stay comfortable. I especially like the transportation service available to town which is a very pleasant way to walk off a long flight. It also provides access via train to anywhere as they let you off at the train station. The rooms are great size, quiet and very clean. I would recommend this Narita Excel to anyone who has to stay over night for a next evenings flight.
Good Place for a quick over-nighter. Food/Meal...
Good Place for a quick over-nighter. Food/Meal too expensive at this hotel.
Perfect location for Narita airport, regular courtesy...
Perfect location for Narita airport, regular courtesy coach 20 minutes max from terminals. Good choice of restaurants within the hotel. Excellent VFM.
The airport shuttle is very convenient. Great...
The airport shuttle is very convenient. Great place for overnight transit.
Hotel was expensive for what it was.Two...
Hotel was expensive for what it was.Two rooms were required for a family of four. Staff was not very accommodating. We had a late afternoon flight and they wouldn't give us a late check out. When I asked if we could shower in the pool area, I was told no. When I protested, a supervisor was consulted and I was told I could use the showers for an additonal fee. There was no access to late night food and the vending machines were mostly out of food. The lobby had a lovely spacious bright atmosphere. The rooms were somewhat dreary.
It would help if Asiarooms.com put directions on the bus service from the airport on the confirmation. When we called the number for the hotel on the confirmation, it was out of service.
Efficient, convenient and very pleasant...
Efficient, convenient and very pleasant
Handy location, excellent facilities. Good food, reasonably-priced.
I...
Handy location, excellent facilities. Good food, reasonably-priced.
I particularly enjoyed the sauna, which was very attractive, clean, and reasonably-priced.
Shuttle services frequency should be improved. Also...
Shuttle services frequency should be improved. Also driver should try to help in the luggages.
Great services from in-house staff though, who presonally helped in showing and moving of luggages to room upon arrival.
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