When I first checked-in, I was given...
When I first checked-in, I was given a room on the 12th floor. My jaws dropped when I was shown to my room because the room was small, the furnitures were old, the lights were dim, everything in the bathroom looks so plastic, and this was the first hotel room I have stayed anywhere in the world which used fluorescent light in the room (it reminds me of government housing in Singapore). The room looks no better than a 2-star hotel.
After 2 nights, I could no longer stand my room so I requested a "newer" room. I was told the hotel was fully booked the next day but they could give me a room on 14th floor the day after.
On the 4th day, the hotel changed my room for me to 15th floor (not 14th as they told me earlier). My new room was in direct contrast with my old room. It was new, more spacious, the furnitures looked fairly new, I even had additional amenities which my old room did not have.
So my rating of the hotel above was based on my new room, but not my old.
The only "mystery" was that I seemed to be the only person occupying the whole 15th floor because every other room on the floor had a "Please make up room" sign, which I later confirmed with the hotel staff that these rooms were indeed not occupied.
Apart from my room, the "free" buffet breakfast was sumptuous, staff were friendly, the door man was particularly helpful, and staff in the hotel generally declined tipping - unless you insist.
